JOB BRIEF
If you’re passionate about people and their safety we would like to meet you. As a control room operator, you’ll collaborate with internal teams to actively fight crime, while working in a fast-paced environment.
“When Peoples safety is at stake, you’ll be the first point of contact”
Responsibilities
- Managing Alarms and Dispatching of Reaction Teams
- Client Liason and communication on safety matters/Groups
- Pro-active system checks
- Report writing
- Complete and manage registers according to set standards
- Key Control
- Liaise with Product development/ Design team to plan new features for clients
- Basic Technical Assistance ( Training to be provided by PWV)
- Stay up-to-date with new technology trends
Requirements
- Grade 12/Matric as Minimum
- Psira Grade A Registration
- Saidsa Registration beneficial
- Experience of 3+ Years in similar environment
- Strong leadership qualities
- Reliable
- Excellent Report writing and English language proficiency (Afrikaans and African Language beneficial)
- No Criminal Record or pending cases
- Willing to undergo Compulsory Polygraph/Criminal checks regularly
- Practical Test/Stress test during job application process
- Sober Habits
- Own Transport
- IT Literate (A+ Beneficial)
- Must be neat and presentable,
- Must be able to work shifts
- Conform to company code of conduct
Salary and Renumeration
- Well Above Market Average
- Basic Salary based on Experience and knowledge demonstrated
- Arrest/Performance Bonuses
- Yearly bonus based on Performance
- Overtime payments
- UIF and other benefits
- Annual leave, family leave when required.
- Ongoing Training and development funded by PWV